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"Zipato" cant be installed (Error code: -24)

John brännström shared this problem 8 years ago
Solved

I kept getting the above error code when trying to update the beta Android app on my phone. Uninstalling and reinstalling the app solved the problem.

Replies (2)

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Dear John,


It may happen when you try to install Zipato application (or any other application) from the Google Play store on your Android Smartphone.


After the error message appears, the Zipato app was not installed and if you retry to install the app on your smartphone the error message will appear again and the download will not start.

Eliminate the error message and re-download and install app without any problems and without deleting application:

To do this go from the homescreen of your Android smartphone menu and from there into the settings of the system. In the settings, go to "Application Manager" and then on the tab "All".

You will find it to the far right. Now you will see all the applications and apps in alphabetical order, that are installed on your Android smartphone.

Search for Google Play Store and if you found the entry tap on it to open the app informations.

If the app information is open do the following: Press the Buttons in the following order:


Force stop -> Uninstall updates -> Clear data.


Now leave the settings of your Android smartphones and reboot your phone. After your Android smartphone is rebooted open the Google Play Store as usual and navigate to the app you want to download.

Now there shouldnt be no more errors with "Unknown error code 24 during application install" and the apps will be downloaded properly.


Best regards,

Pero

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Thank you for a quick reply. I will try this remedy if I encounter this problem again.

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