Zipato multisensor dual -- Motion Sensor not working
I am struggling to successfully integrate a "Zipato multisensor dual" to make it work with my Zipatile. This device should be measuring motion and temperature. Tried twice to exclude and include the device but it does not appear as a motion sensor (it is only shown as a Temperature Meter).
I also tried to check/uncheck the various options for this device at the Device Manager window, but to no avail.
Started a ticket 1 week ago but Zipato's customer service is giving no answer. I bought this sensor thinking that it will work as a breeze (a Zipato sensor with a Zipatile), it is so frustrating...
Can anyone help please?