Zipato security extension module

Hi Guys,

You can connect to the security expansion module as in the attachment. The following video will also help you or you can email support@zipato.com.

https://www.youtube.com/watch?v=nnYUzBHEkA0

Best Regards,

Mehmet

Hello,

I did what is described below however when z1 and com are open , door is in active state and not closed. When z1 and com are connected door is inactive and not open

There seem to be something wrong, 

In addition where do I connect tramper cables?

Le 13 nov. 2017 à 11:15, Zipato Support Portal <mailer@3plus.hr> a écrit :

it all depends what kind of detector you are trying to use. Is it NO or NC?

Hello 

It is normally open( I declared it in zipabox)

So when not connected door should be seen as closed

And when z1and com are connected door should be seen as opened

Le 13 nov. 2017 à 15:58, Zipato Support Portal <mailer@3plus.hr> a écrit :

Try to swap it around if this helps.

Sorry maybe I was unclear I declared security module zone 1 as a door sensor normally closed and connected two wire to z1 and com respectively.

When I short z1 and com it says inactive when unconnected is says active

But never says close or open ( don’t you think it should when shorted or unshorted?

Appreciate your help what do you mean with swapping, is it using another sensor ?

I don’t have one available yet

Thanks

Le 13 nov. 2017 à 17:54, Zipato Support Portal <mailer@3plus.hr> a écrit :

Thanks is there any way to have close/open informations instead of active/inactive

Do I have to create a virtual sensor ?

Le 13 nov. 2017 à 20:05, Zipato Support Portal <mailer@3plus.hr> a écrit :

Ok thanks for your answer

How can I have open/close information instead of active/inactive do I have to create a virtual sensor ? 

Thanks for your help

Le 13 nov. 2017 à 20:05, Zipato Support Portal <mailer@3plus.hr> a écrit :

no, unfortunately this is a flaw of the zipato programming and labelling. I am not sure why a simple sensor that is changed to be a door sensor can not have its status updating to reflect open/close instead of active/inactive, but it just doesn't. It has been this way for years for any sensor that is not officially supported as a door or gate, etc sensor, it just has the status of in/active. Same goes with any other type of sensor, eg motion, water, wind, etc. if you change the devices description from a generic sensor to what it actually is, the status description doesnt change. Sorry.