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unable to include kfob remote keychain zwave.me

kevin shared this problem 10 years ago
Known

Hi,

I have problem to include my remote to the network. I can see that the zipabox start to include it but it fail. there is no specific message.

I reset it, exlude then include but it always fail. It says Mode founded. Adding the module in progress. thanks for waiting.Adding failded.


Please help me with this issue.


Regards

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Replies (12)

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no one to help me with this issue? I don't know if it is an issue with the module or an issue with zipabox.

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Hi Kevin,


You're not alone having this issue. The new keychain remote from Z-Wave.Me, the KFOB-S (replacing the KFOB2) can't be included on the Zipabox (and any other box) so far, neither in version 0.999.9.2x or 0.9.999.3a.


I'm informing Zipato support.

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Hi,

I know that KFOB1 was working fine with ZIPABOX. I was thinking having KFOB2 as the including process is not exactly the same and that I have green led instead of red led. But there is an other version that would be mine and that is not working with zipabox? Xhen it will work because I don' t know if I need to get back the device.

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There has been first KFOB1 and then KFOB2, that were both perfectly compatible with the Zipabox. But the new version of the keychain remote, the KFOB-S, is currently impossible to include to any Z-Wave Controller (not only Zipabox).


We offered to send them a sample of this device so that they could work on adding support for it.

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Any news? Did you open a ticket for that? Did you get a reply?

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Any news on that?

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Hi

I don t know if this issue is résolved i didn t tryed to include this keychain again.

I Will do this soon and will update this topic.

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Hi,


I still have the issue. This keychain is still not supported by zipabox:

I get this message during inclusion


MANUFACTURER_SPECIFIC_REPORT not received


Could you please let me know when it will be supported?

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On my side, I has once this MANUFACTURER_SPECIFIC_REPORT not received. I tried again and the device has been included properly. However, I am not able to use it for the time being because I cannot intercept events on the 4 buttons nor make association in the 4 groups.


A tutorial will be great explaining how to include and configure this device with a zipabox.

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Zipato yet to update the descriptors. Apparently it is still not done. taise a ticket with support.zipato.com

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any news? I have same issue ,I own 2 x kfob_s and after 1 year never used...tried now with last firmware and zipabox still no support

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This is a shame. These request should only take 10minutes to be done. Not good.

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I gave up the stuff. I will sell my box and buy something better.

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