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unable to include kfob remote keychain zwave.me

kevin shared this problem 9 years ago
Known

Hi,

I have problem to include my remote to the network. I can see that the zipabox start to include it but it fail. there is no specific message.

I reset it, exlude then include but it always fail. It says Mode founded. Adding the module in progress. thanks for waiting.Adding failded.


Please help me with this issue.


Regards

Replies (12)

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no one to help me with this issue? I don't know if it is an issue with the module or an issue with zipabox.

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Hi Kevin,


You're not alone having this issue. The new keychain remote from Z-Wave.Me, the KFOB-S (replacing the KFOB2) can't be included on the Zipabox (and any other box) so far, neither in version 0.999.9.2x or 0.9.999.3a.


I'm informing Zipato support.

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Hi,

I know that KFOB1 was working fine with ZIPABOX. I was thinking having KFOB2 as the including process is not exactly the same and that I have green led instead of red led. But there is an other version that would be mine and that is not working with zipabox? Xhen it will work because I don' t know if I need to get back the device.

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There has been first KFOB1 and then KFOB2, that were both perfectly compatible with the Zipabox. But the new version of the keychain remote, the KFOB-S, is currently impossible to include to any Z-Wave Controller (not only Zipabox).


We offered to send them a sample of this device so that they could work on adding support for it.

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Any news? Did you open a ticket for that? Did you get a reply?

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Any news on that?

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Hi

I don t know if this issue is résolved i didn t tryed to include this keychain again.

I Will do this soon and will update this topic.

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Hi,


I still have the issue. This keychain is still not supported by zipabox:

I get this message during inclusion


MANUFACTURER_SPECIFIC_REPORT not received


Could you please let me know when it will be supported?

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On my side, I has once this MANUFACTURER_SPECIFIC_REPORT not received. I tried again and the device has been included properly. However, I am not able to use it for the time being because I cannot intercept events on the 4 buttons nor make association in the 4 groups.


A tutorial will be great explaining how to include and configure this device with a zipabox.

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Zipato yet to update the descriptors. Apparently it is still not done. taise a ticket with support.zipato.com

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any news? I have same issue ,I own 2 x kfob_s and after 1 year never used...tried now with last firmware and zipabox still no support

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This is a shame. These request should only take 10minutes to be done. Not good.

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I gave up the stuff. I will sell my box and buy something better.

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