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Newbie - How to delete a Zipatile from my account/profile
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I purchased a Zipatile a few weeks ago, and I have registered it.
Unfortunately, I had to exchange it for another unit, as it was defective.
I registered the new (replacement) unit...but now when I look in the web interface, both the old and new Zipatiles appear there... (I have attached a screenshot to show what I mean)...
So, the question is...how can I delete the "old" one that I don't have/use anymore ?
Thanks !
Regards,
Gustavo
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Dear Gustavo,
You can remove your controller over API.
Please follow this procedure:
Login to your user account over web console -> go to controller that you like to remove (although it is offline) -> copy serial number of controller that you like to remove -> API ->
box -> /box/unregister -> paste serial number -> click Try it out!
You should receive status "true". After that close API and refresh your web browser.
Dear Gustavo,
You can remove your controller over API.
Please follow this procedure:
Login to your user account over web console -> go to controller that you like to remove (although it is offline) -> copy serial number of controller that you like to remove -> API ->
box -> /box/unregister -> paste serial number -> click Try it out!
You should receive status "true". After that close API and refresh your web browser.
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