Qees MyKey not including

Jérôme Massiaux - DOMOTIQUE-STORE.FR shared this problem 11 years ago
Solved

Hi Zipato Team

The QEES MyKey 4 button keyfob don't seem to be compatible with the Zipabox.

-->http://www.domotique-store.fr/domotique/domotique-zwave/telecommandes/61-Qees-MyKey.html


Is this true ?


Is support for this product planned ?


I can lend you an exemplary if necessary.


Jérôme Massiaux

support clients domotique-store.fr

Replies (8)

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we do support this product but you need to have latest firmware on it...

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Thanks Sebastian,


have you the QEES MyKey firmware upgrade ?


No upgrade available on Qees website.

I have leaved a support message but no answer at this time.

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SIRPEA SARL - DOMOTIQUE-STORE.FR wrote:

Thanks Sebastian,


have you the QEES MyKey firmware upgrade ?


No upgrade available on Qees website.

I have leaved a support message but no answer at this time.

I need to check with them first... will come back to you.

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Hi Sebastian,


QEES have send me the pdd038_v0.5.5 update


I have tested this update with 0.9.974 Zipabox firmware and the inclusion don't work (two red led at the end).


I have tested with two MyKey, have done hardware and sofware reset but same result :(


Regards

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Jérôme Massiaux - DOMOTIQUE-STORE.FR wrote:

Hi Sebastian,


QEES have send me the pdd038_v0.5.5 update


I have tested this update with 0.9.974 Zipabox firmware and the inclusion don't work (two red led at the end).


I have tested with two MyKey, have done hardware and sofware reset but same result :(


Regards

ok, we will test it tomorrow again...

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Very strange ...


Numerous not working tests yesterday


And today without changing anithing, it work fine :)

And i used the same procedure.


Thanks :)

We will write a tutorial on our site with update procedure and inclusion procedure.


Jérôme Massiaux

Customer Service / Service Clients

http://www.domotque-store.fr

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Hi Jerome,


Waiting for your procedure.

Especially the update procedure.

The only way to find the update is to contact Qees support ?


Regards

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Can someone send me this file (pdd038_v0.5.5 or higher)? I have tried to contact Qees support but get no reply.

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