Danalock V3 secure inclusion fails

Martin shared this problem 3 days ago
Known

Hello Zipato support, I have just bought a Danalock V3 and it fails with the message "Secure inclusion Failed...".

Previously i have 2 older Danalock which works good.

I have studied the thread https://community.zipato.com/topic/danalock-v3-not-supported-lock-status-reporting-not-working but nothing helps.

What to do??

Comments (1)

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1

Which Firmware Version do you use?

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The Zipabox uses fw 1.3.61 and the Danalock V3 uses fw 0.16.0.

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Please update the firmware to the current beta version and try again. Also make sure that Secure Inclusion is activated.

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