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2N Doorphone Android client does not ring
Known
Did you encounter this problem? The client pops up correctly but does not ring. App notification is set to "Prority", Everything seems to be ok in Sounds and Notification. Where else to check?
The same problem 
No connection
Real-time notifications may not work
Hi Laszlo,
did you watch our video for 2N doorphone?
https://youtu.be/7Gev9u0tNbM?list=PLN0VPadwCs02BmLOfRaiiZ8c1Wwu8ogFN
if it's still not working, please open a ticket.
Regards,
Dominik
Hi Laszlo,
did you watch our video for 2N doorphone?
https://youtu.be/7Gev9u0tNbM?list=PLN0VPadwCs02BmLOfRaiiZ8c1Wwu8ogFN
if it's still not working, please open a ticket.
Regards,
Dominik
Hello Dominik,
This not the described SIP based configuration, it is a peer-to-peer There is a 2N Helios Mobile Android client installed on Zipatile (https://play.google.com/store/apps/details?id=cz.nn.helios_mobile) which is called directly by the doorphone. wich is in the same network Everything works fine (cant talk, can see the camera stream, can unlock the door) but the app does not ring at all. It just pops up silently.
Hello Dominik,
This not the described SIP based configuration, it is a peer-to-peer There is a 2N Helios Mobile Android client installed on Zipatile (https://play.google.com/store/apps/details?id=cz.nn.helios_mobile) which is called directly by the doorphone. wich is in the same network Everything works fine (cant talk, can see the camera stream, can unlock the door) but the app does not ring at all. It just pops up silently.
As far as I know gue to Zipatile not having google services running the notification as you would expect is not working. This is why you need to follow the video tutorial and use the SIP protocol.
As far as I know gue to Zipatile not having google services running the notification as you would expect is not working. This is why you need to follow the video tutorial and use the SIP protocol.
Well, an older version of the 2N client rings. The old one cannot handle the video stream but rings. 2N says that they have tested that client on Zipatile and it was ok. Maybe I am doing something wrong.
Well, an older version of the 2N client rings. The old one cannot handle the video stream but rings. 2N says that they have tested that client on Zipatile and it was ok. Maybe I am doing something wrong.
Perhaps they have not fully tested. Or they had different experience than you. For example I was able to install one version of skype on the controller and I had the notification type you desire, however other users who installed various versions of skype had as you. On the other hand once I had this skype installed on zipatile, it started to drop the wifi signal too often so I had to remove it.
Perhaps they have not fully tested. Or they had different experience than you. For example I was able to install one version of skype on the controller and I had the notification type you desire, however other users who installed various versions of skype had as you. On the other hand once I had this skype installed on zipatile, it started to drop the wifi signal too often so I had to remove it.
maybe the older version of the 2N client was working over local LAN, and the new client works over cloud servers giving you remote access. 2N Cloud servers would then direct messages through Google services which is not on the Zipatile. But an old version probably does not have remote access and thus communicates locally with the app itself. Just a thought depending on how old a version you are talking about
maybe the older version of the 2N client was working over local LAN, and the new client works over cloud servers giving you remote access. 2N Cloud servers would then direct messages through Google services which is not on the Zipatile. But an old version probably does not have remote access and thus communicates locally with the app itself. Just a thought depending on how old a version you are talking about
To use the SIP version you have to pay for the PRO license. I see no reason to pay extra $100 for to use a more complicated setup. But well, I PAYED that extra $100 to test the doorphone for a future project. Suprize! Money gone, no credits in Wallet. This was yesterday. I'm still waiting.
To use the SIP version you have to pay for the PRO license. I see no reason to pay extra $100 for to use a more complicated setup. But well, I PAYED that extra $100 to test the doorphone for a future project. Suprize! Money gone, no credits in Wallet. This was yesterday. I'm still waiting.
Raise a ticket. When I purchased credit, it arrived within 5 minutes.
Raise a ticket. When I purchased credit, it arrived within 5 minutes.
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