Horstmann HRT4 - No more value showed in the widget

Stephane Rochette shared this problem ago

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Since yesterday, in the old dashboard there is no more value of temperature (set, room) in the thermostat's widget.

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Replies (5)

Guest ●

Hello Stephane,

Can you see any values in event log for this device?

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Stephane Rochette ●

Hi Antonio, yes I can see event log for this device. This problem occure only in the old dashboard and everything work in the climate widget.

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Guest ●

Old user interface is becoming obsolete and we will not debug it anymore. Please use new user interface for further use.

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Stephane Rochette ●

What a shame, I'll regret indispensable element like curent value widget which is not available in the new user interface!

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Guest ●

You can find current value for HRT4 inside of Meters widget in new user interface.

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Stephane Rochette ●

I know, but the Curent Value Widget was useful to follow one particular device with the moveable display.

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Olivier Guihard ●

I have the same issue. But I don't think it is related to new or old dashboard. I see reports in events but with the label Value1 instead of Temperature . The IOS app doesn't display the Thermostat in meter section. But the climate widget is running well!

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Guest ●

Hello Oliver,

Your issue is occurring only in IOS app?

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Olivier Guihard ●

Hello,

Yes indeed.

It is now ok but I had to de-install / re install the Device.

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