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add chacon device doesn't work

Marcel FAGNOUL shared this problem 10 years ago
Known

i had buy the 433 mhz module and plus in my box, then restart,

when i tries do add a device i get the message, "you don't have select a network"

how can i select network ?

thank for your help

Replies (6)

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Do you have the 433mhz extension box. The message says you don't have it.

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yes i had plus the extension this morning, how can i control if the extension is working ?

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i had unplug the 433 mhz module than replug and rester the box, sam a result ....

Maybee the module is out off order

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I agree with maarten, it's look like you don't have the 433 extension or it is malfunctioning.

As a last effort: reboot your box (by pressing the reset button). When the box is online: wait at least 5 minutes. The try again adding the chacon device.

If not succesfull then you can also create a ticket at http://support.zipato.com. Then support will look at your box.

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After many reboot and try, i'm now able to add and use Chacon device

Tahnks

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After some try, i shaw that the good sequence to include chacon device may be :


do "add device" on control panel

select type and clic JOIN

then only plug the device on power (show print screen)

and press CONTINUE


if I plug the device before JOIN the device appear in control but can not be controlled

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