Adding Philips hue bridge
Solved
I am trying to add my Philips Hue Bridge to the Zipatile but I get an error. I already restarted the bridge several times and also reset it. But the error remains. It says Configuration failed, no devices found. The ID of my bridge is: 330-84-209. I read in a post that you might be able to help with this information. Is this true?
The same problem 
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Hello Dave,
Which bridge version do you have, the round one or the squared one?
I see that the bridge hasn't got the descriptor applied but it was added successfully, this was most likely due to the fact your Internal network on Zipatile was labeled as NoName.
We have resolved that issue now, can you please reboot the Zipatile and try to add the bridge again?
Brgs,
Vedran
Hello Dave,
Which bridge version do you have, the round one or the squared one?
I see that the bridge hasn't got the descriptor applied but it was added successfully, this was most likely due to the fact your Internal network on Zipatile was labeled as NoName.
We have resolved that issue now, can you please reboot the Zipatile and try to add the bridge again?
Brgs,
Vedran
Hello,
The issue is solved! A factory reset of the bridge has now solved it!
Sent from my iPhone
On 20 Nov 2017, at 10:00, Zipato Support Portal <mailer@3plus.hr> wrote:
Hello,
The issue is solved! A factory reset of the bridge has now solved it!
Sent from my iPhone
On 20 Nov 2017, at 10:00, Zipato Support Portal <mailer@3plus.hr> wrote:
Hey Dave,
Thanks for the feedback.
Brgs,
Vedran
Hey Dave,
Thanks for the feedback.
Brgs,
Vedran
I have the same Problem.
Factory reset and reboot the zipatile dont work.
Tomorow i try a other Firmware of the zipatile
I have the same Problem.
Factory reset and reboot the zipatile dont work.
Tomorow i try a other Firmware of the zipatile
Hi, I fail since some months now to add the bridge again (it worked before). I performed a factory reset on the bridge and now even my switches don’t work anymore.
Dear Zipato-Team, please solve this rather sooner than later! This is just such a central part of my home automation system that needs to work.
Frank
Hi, I fail since some months now to add the bridge again (it worked before). I performed a factory reset on the bridge and now even my switches don’t work anymore.
Dear Zipato-Team, please solve this rather sooner than later! This is just such a central part of my home automation system that needs to work.
Frank
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