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cant see any cameras on android zipato v3

gregory shared this problem 6 years ago
Known

hello i can't see any cameras in android application.

all is ok on the pc dashboard (videostream,snaphot....) with ie or firefox but nothing with the android application when connect with telephon.

i have erased and installed again the application but it doesn't work i can't see widget camera in the android application...

have you an issue for this problem ??

thank's

Replies (13)

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After serveral hours, the camera widget is ok in the android application.

i can see the 4 cameras but can't have a video streaming or snapshot by the phone.

all is ok in the dashboard with the computer...

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i can't see my cameras i have got a message "launch failure streaming"

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For me as nothing with my IP camera

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Hi,


made an HowTo, ist German but google translate can handle this:


http://zipabox.de/ip-kamera-streamt-jetzt-zur-zipabox/


Kind regards Helle

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Hello Today all is OK in thé camera widget, à New mpeg option can be chosen.

Thanks for all.

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I have the same problem, I have tryed to remove and add the camera few times and doesnt appear on android app.

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I not able to see the type Camera on my zipato, on the Device Manager I search the camera and when I edit it there is no Camera type option.

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Hello David


If you open web dashboard you will find it if you click on Device manager - IP - Settings of your camera. In new window set device "Type" to Camera

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My problem is than the "Camera" type dont appear on my camera Settings.

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Hello David


Your camera is most probably not jet a supported one.

You can create support ticket and we will assist you with its configuration.

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I upgraded to BETA firmware release and now the Camera is automatically marked as Camera type.


Thanks to support for the anwser


Solved :)

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I have the same problem as David, "Camera" type is not present. I have a D-Link DCS_2330L. Support for that camera would be appreciated. I would like to stay away from BETA firmware if possible.

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Hi,


I don't have camera widget on the new skin but I have in the old skin. Could you help me to get the camera widget on the new app (new skin) as I have in the old skin.

Thanks

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Hi,


just delete the Cam in the old UI and add it in the new one.


regards Helle

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Thanks for your answer, but the probem is, with out camera widget in the new dashboard I don't know where to add a camera in this page.

Only in the old UI the camera widget is present.


Thanks

Fabrice

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Hi Fabrice,


just go to:Add new Device --> IP Camera --> IP Scan --> Select Camera / Enter IP manually


regards Helle

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Hi,


Great thanks, I didn't see that camera was in "Add device"on the new app.

So, I have deleted my camera in the old skin and try to add it in the new app.

I have setting the IP and port=> Save

I tried to set all information in my camera window but I cannot write in URL line. I can write in user, in pass word, and other but unfortunatly URL is not available, I cannot clic on it.

Do you know this problem?

Fabrice

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Hi,


you dont need that, it is saved but you cant see it.

If you want to open the camera you will see that it is working.


Helle

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