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Configuring the cluster?
Need Answer
OK, finally recieved my second zipabox so now I'm ready to get the cluster going. I have a few questions on the setup though. What I've done so far is:
1. Added both boxes as registered to my account
2. Purchased 1 cluster license
3. Created the cluster
4. Successfully joined one of the boxes to the cluster
5. The other box wont join the cluster though, error msg "No cluster with serial xxxx" when trying to add it.
Another question - both of the boxes run the latest 0.9.998 firmware. The cluster though complains that it runs an old firmware and wants to upgrade from 0.9 to 0.9.998. However, then performing the upgrade it never finishes, sits in the "upgrading" stage indefinately. How come?
Many thanks for answers to these,
Kristian
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Hi Kristian,
Please report this to support@zipato.com and plz update this post about the outcome.
Hi Kristian,
Please report this to support@zipato.com and plz update this post about the outcome.
Thanks, I'm trying to e-mail support now - however the mail bounces even though I'm using the same e-mail adress which I'm using in the zipato portal.
Anyone else having trouble reaching through to support?
/K
Thanks, I'm trying to e-mail support now - however the mail bounces even though I'm using the same e-mail adress which I'm using in the zipato portal.
Anyone else having trouble reaching through to support?
/K
you can try 3 things:
(1)
>> Go to the dashboard
>> General settings
>> Fill in all details
>> save and sync
>> Send mail to login email address
(2)
Try: support.zipato.com
(3)
Try hello@zipato.com
you can try 3 things:
(1)
>> Go to the dashboard
>> General settings
>> Fill in all details
>> save and sync
>> Send mail to login email address
(2)
Try: support.zipato.com
(3)
Try hello@zipato.com
Finally got through to support when reaching out to one of the staff individually. They connected and sorted it out.
So now I can see all devices from both boxes in the cluster, but when triggering an action such as turning on a switch from the cluster - nothing happens. Is anyone else but me using the cluster and knows how it's actually supposed to work?
As of now, I can't really tell if I'm doint it wrong, or if it's not working. And documentation is, as we know, thoroughly lacking...
/K
Finally got through to support when reaching out to one of the staff individually. They connected and sorted it out.
So now I can see all devices from both boxes in the cluster, but when triggering an action such as turning on a switch from the cluster - nothing happens. Is anyone else but me using the cluster and knows how it's actually supposed to work?
As of now, I can't really tell if I'm doint it wrong, or if it's not working. And documentation is, as we know, thoroughly lacking...
/K
Generally, it should work same as an regular Zipabox. You can see all the devices associated to any of the Zipaboxes, and you can create rules, thermostats, security partitions etc... In case something is not working like this, you have some problem and you should open a ticket on support...
Generally, it should work same as an regular Zipabox. You can see all the devices associated to any of the Zipaboxes, and you can create rules, thermostats, security partitions etc... In case something is not working like this, you have some problem and you should open a ticket on support...
Sebastian, as mentioned - I can see all devices and everything appears to look right. However, nothing happens on the switches etc if I change status on them from the cluster.
Are you with Zipato support? If so, can you please investigate why I can't email support@zipato.com. All my emails bounces, even though I send them from the registered email adress for my account.
Thanks,
Kristian
Sebastian, as mentioned - I can see all devices and everything appears to look right. However, nothing happens on the switches etc if I change status on them from the cluster.
Are you with Zipato support? If so, can you please investigate why I can't email support@zipato.com. All my emails bounces, even though I send them from the registered email adress for my account.
Thanks,
Kristian
@kristian
can you send me you username and password on hello@zipato.com? I will check out the cluster settings and LDAP access for support..
@kristian
can you send me you username and password on hello@zipato.com? I will check out the cluster settings and LDAP access for support..
@sebastian - Info sent to hello@zipato.com now.
@John Rabbit - great, hadn't seen that before ;)
@sebastian - Info sent to hello@zipato.com now.
@John Rabbit - great, hadn't seen that before ;)
Is your cluster working? I'm thinking of buying one more Zipabox to get a better coverage. But is everything working smothley as one unit?
Is your cluster working? I'm thinking of buying one more Zipabox to get a better coverage. But is everything working smothley as one unit?
Kristian, Can you provide an update on how your cluster is now working?
Kristian, Can you provide an update on how your cluster is now working?
It's not working yet.
It's not working yet.
Patrick, how did it go? did you get the cluster working?
Patrick, how did it go? did you get the cluster working?
Zipatile is not yet released so we will have to wait until end of March to know more.
Zipatile is not yet released so we will have to wait until end of March to know more.
there no way at all even with beta version to have a cluster right now ?
so we have to build rule on each side manually......?
there no way at all even with beta version to have a cluster right now ?
so we have to build rule on each side manually......?
can zipato update this topic plz
can zipato update this topic plz
Please update.
Please update.
Yes I think we should get an update, cluster was promised to be available with the delivery of the first Zipatiles and v1+ firmware. Many guys have already their zipatiles running v1+ (including myself) and still no news on cluster option...
Yes I think we should get an update, cluster was promised to be available with the delivery of the first Zipatiles and v1+ firmware. Many guys have already their zipatiles running v1+ (including myself) and still no news on cluster option...
Anxiously waiting on this feature, tired of switching boxes every time
Anxiously waiting on this feature, tired of switching boxes every time
Me to, actually the cluset funktion was the reson way I upgraded to PRO.
Me to, actually the cluset funktion was the reson way I upgraded to PRO.
Can we get an update on the cluster option ETA from Zipato??
Can we get an update on the cluster option ETA from Zipato??
I've created a Cluster ... All fine, but I maked a mistake, on my second Controller I created a Cluster too. Now I've two different Cluster for my Controllers and can't delete the second Cluster or Switch the second Controller to the first Cluster ...
I've created a Cluster ... All fine, but I maked a mistake, on my second Controller I created a Cluster too. Now I've two different Cluster for my Controllers and can't delete the second Cluster or Switch the second Controller to the first Cluster ...
Unfortunately, the cluster option still has some issues, and we will publish rhe fix within next week. Once it is ready, we will also publish a video tutorial.
Unfortunately, the cluster option still has some issues, and we will publish rhe fix within next week. Once it is ready, we will also publish a video tutorial.
Any news on the Cluster?
Any news on the Cluster?
Hi all, I have upgrade my Zipabox to the 1.0.17 firmware version, has this any inpact on the Cluster functionality availability??
Thanks
Hi all, I have upgrade my Zipabox to the 1.0.17 firmware version, has this any inpact on the Cluster functionality availability??
Thanks
Is this functionaly already or another ETA???
Is this functionaly already or another ETA???
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