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New interface, everything is broken

Niklas Andersson shared this problem 9 years ago
Known

I did get the new interface today, all my current devices and rules works just fine.

But its impossible to join any new ones and get them to work. Im trying to add magnetic sensors and the devices gets added to devices but i cant get them to show up next to the other sensors and after a while it shows up as trouble sensor or offline.

I did add the same type of sensor earlier when it was the old interface and it works just fine.

Its the Fibaro FGK-101 im trying to add right now, as I said i have one since earlier and it works


I have also tried with a motion sensor and its the same thing, it gets added but it doesnt show up by the other sensors. And after a while it shows up as trouble or offline.


Please fix this issue fast or go back to the old interface, atleast everything worked just fine there

Replies (7)

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I have the same problem new interface all is broken. the name of the sensor are broken.In alarm I do not have a visible partition. PLEASE HELP

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The new UI is not just a skin. It is completely new application, and some names were difficult to match, because of different system of device presentation. Anyway, we are woking hard now to fix all issues and we will do if fast.


Meanwhile, you can still use the old one here: https://my.zipato.com/zipato-web/Dashboard

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Sebastian Popovic wrote:

The new UI is not just a skin. It is completely new application, and some names were difficult to match, because of different system of device presentation. Anyway, we are woking hard now to fix all issues and we will do if fast.


Meanwhile, you can still use the old one here: https://my.zipato.com/zipato-web/Dashboard

That link is redirecting you to the new interface. Any other links available?

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John Rabbit wrote:

Sebastian Popovic wrote:

The new UI is not just a skin. It is completely new application, and some names were difficult to match, because of different system of device presentation. Anyway, we are woking hard now to fix all issues and we will do if fast.


Meanwhile, you can still use the old one here: https://my.zipato.com/zipato-web/Dashboard

That link is redirecting you to the new interface. Any other links available?
Exact, I compliant, open the new interface to enter the old interface in another page.

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Christian Pezzoni wrote:

John Rabbit wrote:

Sebastian Popovic wrote:

The new UI is not just a skin. It is completely new application, and some names were difficult to match, because of different system of device presentation. Anyway, we are woking hard now to fix all issues and we will do if fast.


Meanwhile, you can still use the old one here: https://my.zipato.com/zipato-web/Dashboard


That link is redirecting you to the new interface. Any other links available?
Exact, I compliant, open the new interface to enter the old interface in another page.
1. you login to the new UI

2. you go to this link

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Thanks. That works!


Just another small issue: In the new interface the total number devices shows a wrong number. I.e I have +/- 30 devices. In the device manager mentioned a number of 11. Not very important.

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I have another problem since the new skin, maybe its related to the whole new application?


This is done using the old skin:

Last night i added 1 door sensor, 1 motion sensor and 1 fire sensor.

I didnt rename them or anything.

This morning all the sensors where still online and did work just fine!


Then I renamed them and changed them to the right type and room.

Right after i do that they all stop to respond, they all show as sensor off even if i open the door or go by the motion sensor. Nothing show up in the event log. After a while they show up as offline.


If i remove them and join them again it all works until i try to rename them.


Is that a known issue?

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