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new WEB UI no modules shown after clicking "general" tab once

Gratje shared this problem 9 years ago
Known

I saw the new WEB UI is online.

everything looks fine, and you can see all modules. until you click one time on the General tab. after that everything is empty.

I need to close the browser (chrome) to get it back. when I click general once again. everything disappears.


also the link from new web UI to the old version. goes to the old version. but when you are in the old version and click the new skin button it goes to the "newer" old version of the UI. and not to the newest UI.

Replies (7)

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Hello Gert,


this issue should not be expected any more since we have updated our System.

If you continue experiencing the same issue please open a ticket at support.zipato.com.

If you switch from the New UI to the Old one and you wan't to go back to the New UI click on the back button (<-) in your Internet browser.


Best regards,


Hrvoje

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Hrvoje wrote:

Hello Gert,


this issue should not be expected any more since we have updated our System.

If you continue experiencing the same issue please open a ticket at support.zipato.com.

If you switch from the New UI to the Old one and you wan't to go back to the New UI click on the back button (<-) in your Internet browser.


Best regards,


Hrvoje

and when was the system updated? because it is still happening right now.

I know how to get back to the new UI when you press the back button in the browser. but the links should just work in the UI.

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I've also same issue.

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in fact, this morning, none of the tabs are working at my place.

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John Rabbit wrote:

in fact, this morning, none of the tabs are working at my place.
This situation occurs when you click on the general tab. After that none of the tabs are working. To restore this you can refresh the browser cache. After that all tabs, but General, are working.

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I have reported this to our developers and we will try to resolve this as quickly as possible. Thank you for your patience.


Regards,


Hrvoje

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Thanks for fixing it. Now it looks working fine. :)

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