Question about Zipato's outdoor IP camera
Hi,
I have a struggle with Zipato's IP camera (sme.NCM750GB). Everything works when connected with patch cable..streaming very well from the my.zipato and app.
Problem is that i can't get it work as a wireless camera. I managed to get live stream with Wansview and stream can be seen, when I log in with the IP address: http://192.168.1.116
When I go to my.zipato and try to add new device, it finds it but it does'nt work. Under "Device manager" it shows NCM750GB and when I click on it there is "No endpoints". Under "Device browser" there is'nt even camera icon (when it was connected with patch cable, the icon appeard right after finding device) So I can't configure the camera even manually..
How I can get this camera work wirelessly, so I can see live stream from my.zipato and app also ?
Hello Alo,
Wireless and wired are two separate interfaces and two separate mac addresses.
Unfortunately you need to use the unsupported scan to add the camera via wi-fi connection.
For the wireless connection of the IP camera it is necessary to connect to camera’s interface
first, and configure the wireless access and a static IP address. After configuring Wi-Fi access,
the camera should be rebooted in order for it to start the wireless interface and turn off the
Ethernet interface. After a reboot, verify that your camera has a proper connection before
proceeding to add it to the controller. After you made sure the camera has proper connection,
for wireless access it is necessary to use the IP SCAN or the unsupported inclusion method to
make it work.
To use the unsupported camera inclusion method, you will need to know the following:
a. Cameras IP address
b. Stream Paths
c. Snapshot Paths
d. Login credentials
After adding the following IP to the system and identifying it as a camera,
synchronize the controller and open up the Camera panel in the device browser tree.
Press on the wheel icon next to the camera you wish to configure and start by entering the
login credentials in the fields labeled as “username” and “password”.
Next - you will need to enter the stream and snapshot paths for the camera. These can usually
be found in the manual provided with the camera.
The following paths are valid for all Zipato branded camera models which use HTTP80 and
RTSP554:
MJPEG: http://user:pass@IP_ADDRESS:port/mjpeg/stream.cgi
HIGQT: rtsp://user:pass@IP_ADDRESS:port/live/ch0
LOWQT: rtsp://user:pass@IP_ADDRESS:port/live/ch2
SNAPT: http://user:pass@IP_ADDRESS:port/mjpeg/snap.cgi
Replace the IP_ADDRESS with the actual IP address of the camera you are configuring.
Once the data has been entered, it is necessary to save the configuration settings and to synchronize the controller once again.
The streams should now be visible in the Web and mobile applications, and the snapshot should be working as well.
Brgs,
Vedran
Hello Alo,
Wireless and wired are two separate interfaces and two separate mac addresses.
Unfortunately you need to use the unsupported scan to add the camera via wi-fi connection.
For the wireless connection of the IP camera it is necessary to connect to camera’s interface
first, and configure the wireless access and a static IP address. After configuring Wi-Fi access,
the camera should be rebooted in order for it to start the wireless interface and turn off the
Ethernet interface. After a reboot, verify that your camera has a proper connection before
proceeding to add it to the controller. After you made sure the camera has proper connection,
for wireless access it is necessary to use the IP SCAN or the unsupported inclusion method to
make it work.
To use the unsupported camera inclusion method, you will need to know the following:
a. Cameras IP address
b. Stream Paths
c. Snapshot Paths
d. Login credentials
After adding the following IP to the system and identifying it as a camera,
synchronize the controller and open up the Camera panel in the device browser tree.
Press on the wheel icon next to the camera you wish to configure and start by entering the
login credentials in the fields labeled as “username” and “password”.
Next - you will need to enter the stream and snapshot paths for the camera. These can usually
be found in the manual provided with the camera.
The following paths are valid for all Zipato branded camera models which use HTTP80 and
RTSP554:
MJPEG: http://user:pass@IP_ADDRESS:port/mjpeg/stream.cgi
HIGQT: rtsp://user:pass@IP_ADDRESS:port/live/ch0
LOWQT: rtsp://user:pass@IP_ADDRESS:port/live/ch2
SNAPT: http://user:pass@IP_ADDRESS:port/mjpeg/snap.cgi
Replace the IP_ADDRESS with the actual IP address of the camera you are configuring.
Once the data has been entered, it is necessary to save the configuration settings and to synchronize the controller once again.
The streams should now be visible in the Web and mobile applications, and the snapshot should be working as well.
Brgs,
Vedran
Hello Alo,
Wireless and wired are two separate interfaces and two separate mac addresses.
Unfortunately you need to use the unsupported scan to add the camera via wi-fi connection.
For the wireless connection of the IP camera it is necessary to connect to camera’s interface
first, and configure the wireless access and a static IP address. After configuring Wi-Fi access,
the camera should be rebooted in order for it to start the wireless interface and turn off the
Ethernet interface. After a reboot, verify that your camera has a proper connection before
proceeding to add it to the controller. After you made sure the camera has proper connection,
for wireless access it is necessary to use the IP SCAN or the unsupported inclusion method to
make it work.
To use the unsupported camera inclusion method, you will need to know the following:
a. Cameras IP address
b. Stream Paths
c. Snapshot Paths
d. Login credentials
After adding the following IP to the system and identifying it as a camera,
synchronize the controller and open up the Camera panel in the device browser tree.
Press on the wheel icon next to the camera you wish to configure and start by entering the
login credentials in the fields labeled as “username” and “password”.
Next - you will need to enter the stream and snapshot paths for the camera. These can usually
be found in the manual provided with the camera.
The following paths are valid for all Zipato branded camera models which use HTTP80 and
RTSP554:
MJPEG: http://user:pass@IP_ADDRESS:port/mjpeg/stream.cgi
HIGQT: rtsp://user:pass@IP_ADDRESS:port/live/ch0
LOWQT: rtsp://user:pass@IP_ADDRESS:port/live/ch2
SNAPT: http://user:pass@IP_ADDRESS:port/mjpeg/snap.cgi
Replace the IP_ADDRESS with the actual IP address of the camera you are configuring.
Once the data has been entered, it is necessary to save the configuration settings and to synchronize the controller once again.
The streams should now be visible in the Web and mobile applications, and the snapshot should be working as well.
Brgs,
Vedran
Hello Alo,
Wireless and wired are two separate interfaces and two separate mac addresses.
Unfortunately you need to use the unsupported scan to add the camera via wi-fi connection.
For the wireless connection of the IP camera it is necessary to connect to camera’s interface
first, and configure the wireless access and a static IP address. After configuring Wi-Fi access,
the camera should be rebooted in order for it to start the wireless interface and turn off the
Ethernet interface. After a reboot, verify that your camera has a proper connection before
proceeding to add it to the controller. After you made sure the camera has proper connection,
for wireless access it is necessary to use the IP SCAN or the unsupported inclusion method to
make it work.
To use the unsupported camera inclusion method, you will need to know the following:
a. Cameras IP address
b. Stream Paths
c. Snapshot Paths
d. Login credentials
After adding the following IP to the system and identifying it as a camera,
synchronize the controller and open up the Camera panel in the device browser tree.
Press on the wheel icon next to the camera you wish to configure and start by entering the
login credentials in the fields labeled as “username” and “password”.
Next - you will need to enter the stream and snapshot paths for the camera. These can usually
be found in the manual provided with the camera.
The following paths are valid for all Zipato branded camera models which use HTTP80 and
RTSP554:
MJPEG: http://user:pass@IP_ADDRESS:port/mjpeg/stream.cgi
HIGQT: rtsp://user:pass@IP_ADDRESS:port/live/ch0
LOWQT: rtsp://user:pass@IP_ADDRESS:port/live/ch2
SNAPT: http://user:pass@IP_ADDRESS:port/mjpeg/snap.cgi
Replace the IP_ADDRESS with the actual IP address of the camera you are configuring.
Once the data has been entered, it is necessary to save the configuration settings and to synchronize the controller once again.
The streams should now be visible in the Web and mobile applications, and the snapshot should be working as well.
Brgs,
Vedran
Vedran, this is dangerous to link the support tickets to community tickets as now this person just presented all his account details to everyone.
Vedran, this is dangerous to link the support tickets to community tickets as now this person just presented all his account details to everyone.
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