The internal siren (or other) doesn't sound when alarm is trigged
I just copied and pasted the ticket i send. I've been waiting for a week and i need my alarm working. Maybe any of you could tell me what to do.
"I'm trying to set up an alarm for my office, so we can understand how to install it to our costumers. But any device (outdoor siren or internal siren in the zipatile) sounds, not even when i put a light as siren. They do though work as a Squawk.
I also noticed that the volume (i may be wrong) of the siren (image 02) is at 0%. I tried to set it at 100% and sync, but it comes back to 0%. Also, the look of our outdoor siren (image03) shows it is off line, but i guess it is because is sleep mode? It may be relevant.
We tried some rules also (image04 and image05), but it doens't work. With the rules, when we set the siren to be activated when the alarm is trigged, it doesn't work. Could you help us, please?"
We managed to bring the outdoor siren back online (image06), but it makes no difference, as our main issue is that any device is activated when the alarm is trigged.
I hope anyone could help me. Thank you.