Unable to add Zigbee device

Janne Montonen shared this problem 7 months ago
Solved

Hi!


When adding a new zigbee device, I get list of devices to choose from to be added. The device I try to add is not on the list. I have added same kind of device before, IKEA TRADFRI bulb E27 W opal 1000lm.

I haven't seen this kind list before when adding a zigbee device.

Does anyone else have this kind problem?

Does the zigbee inclusion work normally for you?

Regards Janne

Comments (2)

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No,

It is working here. When you start adding a device you should see an inclusion window not a list of devices. I think you must submit a ticket, because your behaviour is not normal. Maybe clear your cache.

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Hi.


Zipato team fixed the problem and zigbee inclusion working normally now.


Janne