Zipabox not working
Solved
Help please
My Zipabox was ok since many days but to day, after having logged (Join and reset) several times a new device FGS321 --->>
For several hours nothing works on my zipabox
All devices are active and online.
The rules do not work
The detectors do not see anything
Controls are ineffective
No events in the log
All devices are present in the dashboard
Several POwerON and PowerOFF but always General blockage .
What to do?
thank you
The same problem 
No connection
Real-time notifications may not work
Complement
Only a rule who send mail only with sheduler is OK
Complement
Only a rule who send mail only with sheduler is OK
I would say: contact support at support.zipato.com
I would say: contact support at support.zipato.com
Thank you, I contacted support this morning and they work on my zipabox
Thank you, I contacted support this morning and they work on my zipabox
For information
After analysis of the problem by the team zipato, we had to go through a factory reset because they have located some errors on my Zipabox regarding z-wave network.
An error was encountered while adding a Fibaro FGBS321 with a wiring error on the one-wire, four temperature sensor 18B20. This has led many inclusion / exclusion and it ended with a hung Z-Wave network.
I reinstalled all devices, and it works correctly.
Admittedly it's a bit long but it has allowed the facility to purify dated January and has undergone many corrections and descriptor version.
Thank you to the team zipato who communicated well on the open ticket on the support
Henri
For information
After analysis of the problem by the team zipato, we had to go through a factory reset because they have located some errors on my Zipabox regarding z-wave network.
An error was encountered while adding a Fibaro FGBS321 with a wiring error on the one-wire, four temperature sensor 18B20. This has led many inclusion / exclusion and it ended with a hung Z-Wave network.
I reinstalled all devices, and it works correctly.
Admittedly it's a bit long but it has allowed the facility to purify dated January and has undergone many corrections and descriptor version.
Thank you to the team zipato who communicated well on the open ticket on the support
Henri
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