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Box Offline
In Progress
Hi,
Are you doing maintenance ? My box went offline and I didn't receive twitter notification.
Tks,
Xavier
Edit : I see other message. Maybe you should notify with twitter when you do something which seems to be the case right now.
The same problem 
No connection
Real-time notifications may not work
Hi Xavier,
actually we are receiving difficulties with the previous maintenance activities (server upgrade). Hopefully everything will be solved soon.
Hi Xavier,
actually we are receiving difficulties with the previous maintenance activities (server upgrade). Hopefully everything will be solved soon.
ok got it. Use twitter to notify us and you will save time with less message on the forum :)
ok got it. Use twitter to notify us and you will save time with less message on the forum :)
Is it working back for you guys?
Box appears online but no response and no events listed except heater informations.
Is it working back for you guys?
Box appears online but no response and no events listed except heater informations.
John, what do you mean by activating devices manually? With wall switch or from dashboard?
I personally cannot control anything via the dashboard
John, what do you mean by activating devices manually? With wall switch or from dashboard?
I personally cannot control anything via the dashboard
It should work now already. Just try to refresh the browser (CTRL+F5). It was an issue with the message queue.
It should work now already. Just try to refresh the browser (CTRL+F5). It was an issue with the message queue.
Not for me neither...
Rebooting the box mad it worse, now it cannot connect to server (quick flashing blue) :/
Not for me neither...
Rebooting the box mad it worse, now it cannot connect to server (quick flashing blue) :/
Same blinking blue led...I hope it will work back soon ;)
Same blinking blue led...I hope it will work back soon ;)
Servers should work now. If you have a problem with the flashing blue light, it might be that the box is ONLINE. Please, try go to RULE CREATOR and press SYNCHRONIZE. Do it after blue led is flashing FAST, not slow.
Also, be free to send me credentials on hello@zipato.com
Servers should work now. If you have a problem with the flashing blue light, it might be that the box is ONLINE. Please, try go to RULE CREATOR and press SYNCHRONIZE. Do it after blue led is flashing FAST, not slow.
Also, be free to send me credentials on hello@zipato.com
As this night (2-3 am France time) : "Synchronizing rules. Please wait..." forever.
Still fast flashing blue.
I don't have time to help you debug (reboot, tcpdump, etc) now but I'll have some this afternoon if needed.
I'll open a ticket if this issue isn't solved by then.
As this night (2-3 am France time) : "Synchronizing rules. Please wait..." forever.
Still fast flashing blue.
I don't have time to help you debug (reboot, tcpdump, etc) now but I'll have some this afternoon if needed.
I'll open a ticket if this issue isn't solved by then.
I have send you an email. Synchronizing with a fast flashing blue light did not work, unfortunately.
I have send you an email. Synchronizing with a fast flashing blue light did not work, unfortunately.
Info about FAST FLASHING BLUE LED issue:
it is a known problem now and we are working on it. You will probably just need to go to the RULE CREATOR and press SYNCHRONIZE when we are finished.
Info about FAST FLASHING BLUE LED issue:
it is a known problem now and we are working on it. You will probably just need to go to the RULE CREATOR and press SYNCHRONIZE when we are finished.
FAST FLASHING BLUE ISSUE UPDATE!!
Go to the RULE CREATOR and press SYNCHRONIZE, afterward SIMPLE RESTART ZIPABOX.
FAST FLASHING BLUE ISSUE UPDATE!!
Go to the RULE CREATOR and press SYNCHRONIZE, afterward SIMPLE RESTART ZIPABOX.
It s working back
Many thanks !
It s working back
Many thanks !
All good here.
All good here.
What was the solution ???
Working back is good to know, but useless if the the solution is not provided !
What was the solution ???
Working back is good to know, but useless if the the solution is not provided !
OK.
This should have been mentionned ;-)
Solution being : Server rebooted, patched, ... ?
OK.
This should have been mentionned ;-)
Solution being : Server rebooted, patched, ... ?
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